SHIPPING & RETURNS

At Nuevo MI Hair & Co, we are dedicated to providing you with the best shopping experience and customer service. Our shipping policy ensures that your orders are promptly processed, packaged with care, and delivered to you in a timely manner. We aim to use plain and clear language to communicate our shipping methods, packaging details, and any associated costs, so you can trust in the transparency of our process.
In the event that you need to return or exchange a product, our policy is designed to make the process as simple and hassle-free as possible. We want you to feel confident in your purchases and know that your satisfaction is our priority. Our straightforward refund and exchange policy aims to build trust and reassure you that you can shop with peace of mind. We are committed to providing you with a positive experience, and our return policy reflects our dedication to your satisfaction.

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Order processing typically takes 1-3 business days. After processing, delivery times depend on your location:

• Standard Shipping: 5-7 business days (within the country)

• Expedited Shipping: 2-3 business days

• International Shipping: 7-14 business days

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Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. Please refer to our Shipping Policy for more details.